This website, all product pictures and information displayed on this website is owned and operated by Rock A Bella Creations (hereinafter ‘We’, ‘Rockabella’, ‘RBC, ‘RABC’, ‘The Company’, ‘Rockabella Creations’, ‘rockabellacreations.com’, ‘Website’) having its registered office at 23 Marlboro Lane City-Bell Canyon, State-CA, Zip-91307, Los Angeles, California, United States and overseas office at J-138 Third Floor, Saket, New Delhi 110017, India.
By viewing, accessing or using the site for the purchase of the product, you signify that you have read and understood the Terms and Conditions affirmed and accepted them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions.
These terms and conditions do not cover the sale of our Products or Goods by third parties to you.
You should understand that by ordering any of our Products or Goods, you accept these terms and conditions. If you refuse to accept these terms and conditions, you will not be able to order any Products and/or Goods from our Website. You may print a copy of these terms and conditions for future reference.
We are under a legal duty to supply goods in conformity with these terms and conditions of sale.
PRICING AND PAYMENT
Depending on the user selection of the currency, product prices on this website are quoted in one of the following currencies: Indian Rupees (INR), US Dollars (USD), Great British Pound (GBP), Australian Dollars (AUD) or Euro (EURO). Payment can only be accepted in these currencies.
For overseas delivery there may be additional import duty and taxes for the ordered items as per your country’s import policy/regulations, which will be billed separately by the courier company at the time of delivery.
PRICING POLICY, SALE AND PROMOTIONS
We are committed to offering great shopping experience to our customer either purchasing through this website or directly from any exhibitions or stores. Promotions, discounts and coupons offered at one point of sale may not be available for use at the other.
Any promotion or sale runs till stock lasts. Duration of any promotion or sale is the sole discretion of Rock A Bella Creations and it reserves the right to extend or terminate the promotion or sale, without further information at any point of time.
The products can be removed/changed/added under the Promotion/Sale category and the discounted prices can also be changed.
No Return or Exchange will be offered for any of the Good or Services bought through this website. For more details read our returns and exchange policy
In case of any further query regarding the sale, please email customer support at support@rockabellacreations.com
Rock A Bella Creations reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Rock A Bella Creations decision in this regard shall be final and requires no intimation to the customer of any sort.
ONLINE PAYMENT/CARD DETAILS
Payments for the good or products available on the website and/or app could be made in the following ways:
Zelle, Venmo, Payment, Bank Transfer, Credit/Debit Cards,
Online payments are instant payment options and recommended to ensure faster processing of your order.
Cash on Delivery option is not available at this time.
All online payments are handled by authorized Payment Gateways taking all the transaction security measures mandated the regulatory body/authorities.
We cannot be held liable for any fraud against your credit/debit card, or any other payment option used for purchase. The liability for use of a credit/debit card or any other payment option fraudulently will be on you and the ‘onus’ to prove otherwise shall be exclusively on you.
Payments on this website are securely processed and customer’s details are not stored on our server. Personal details like name, email address and other information is never disclosed or shared with anyone.
All pertinent details for the ordered items including availability, delivery and shipping will be sent directly to your email id used for purchase or registration.
Your preferred option of payment used for the purchase will be debited for the amount towards your order on the date of purchase, which in all cases would be followed by an order confirmation email. In case you do not receive such email then please contact our customer support team at support@rockabellacreations.com.
All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order and/or to divide up orders.
In case we are unable to process all or any portion of your order or if any additional information is required to accept or process your order, we will inform you via email.
Packaging of the product may vary from packaging of the product displayed on the website.
In case your order is cancelled for any reason the amount paid by you will be reversed within seven (7) business days.
Product prices listed on the website are subject to change without prior notice. Generally, metals and semi-precious stones used to construct a product are commodities, prices of which fluctuate beyond our control. The change in price simply reflects the market prices of the raw materials, and not that we have increased our mark up.
YOUR OBLIGATIONS
You must provide true, accurate, up to date and complete information against your order on Rock A Bella Creations website.
If any information provided by you is untrue, inaccurate, incomplete, Rock A Bella Creations has reasonable grounds to suspect a fraud or information not in accordance with this User Agreement, we have the right to suspend or terminate your membership account and even refuse access to this website.
In event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other information) any extra cost incurred by Rock A Bella Creations for redelivery shall be borne by You.
Rock A Bella Creations reserves the right to validate the information provided by You at any point of time.
You shall check the product details even inquire from support@rockabellacreations.com prior to placing an order through this website. By placing an order for a product, you agree to be bound by the conditions of sale.
RESTRICTIONS
Rock A Bella Creations reserves the right to restrict your order of items against your account, name, card details, billing or shipping address.
CANCELLATIONS BY ROCKABELLA CREATIONS
We reserve the right, at our sole discretion, to cancel or refuse any order for any reason. Some situations that may result in your order being cancelled include but are not limited to quantities available for purchase, errors or omissions in product or pricing information, or problems identified by our billing department against the payment method used for purchase.
We will inform you if the entire order or part order is cancelled or if additional information is required to accept and process your order.
If your order is cancelled in part or full then the amount corresponding to the cancelled order will be refunded back on your card account.
Any request for cancellation of orders by the user should be made within 24 hours of their purchase. However, once an order has been submitted/processed we cannot guarantee that the order can be cancelled or modified.
SIZING
Our customer care team can answer all your questions on sizing and fit - simply email us at support@rockabellacreations.com for advice.
REFUND/RETURN/PRODUCT DELIVERY/CANCELLATION
All the prices of the products are inclusive of all taxes and packaging for orders within USA only.
Delivery charges within USA will be determined by the type of delivery chosen by the Customer.
Your products will be delivered and dropped off by our reputable delivery partner “FEDEX”. Please visit their <enter_the_correct_URL> for terms & conditions.
In case delivery has to be done on a particular date (for any specific event/occasion), please mention the same while placing the order.
INCORRECT DELIVERY
Though we assure you that the product delivered to you will be correct with all specifications what you have ordered on the website of www.rockabellacreations.com and we also double check with all possibilities that the order to be delivered to the customer is accurate, but it is also requested that at the time of delivery please check your product for any discrepancies. In case of any faults please notify there and then to the delivery person and mail your query at support@rockabellacreations.com
DAMAGED/INCORRECT PRODUCT ON ARRIVAL
If the product delivered is incorrect or damaged on arrival then you must notify us within 24 hours of receipt about the damage by providing sufficient information (pictures or you can submit a video) to support@rockabellacreations.com and we will advise next steps in regard to the same.
GOVERNING LAW AND JURISDICTION
The terms and conditions of this User Agreement shall be governed by the laws of California. Any disputes arising in relation here shall be subject to the exclusive jurisdiction of the courts of California.
MODIFICATION OF TERMS AND CONDITIONS OF SERVICE
Rock A Bella Creations reserves the right at any time to modify the terms and conditions of this User Agreement without any prior notification to you. Subsequent to any such modification of the User Agreement, we will inform you of the modifications in the User Agreement through e-mail at the e-mail address provided by you while registering on www.rockabellacreations.com. You can access the latest version of the User Agreement at any given time on www.rockabellacreations.com. You should regularly review the User Agreement on www.rockabellacreations.com. In the event the modified User Agreement is not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified User Agreement.
WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
DISCLAIMER
We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).
While all the required efforts have been made to display as accurately as possible the colours of the products that appear on the website. However, we cannot guarantee that your monitor or screens will accurately reflect the colour of the product on delivery.
You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our contact us page to apply for permission to reproduce the content.
The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.
We reserve the right to change the Site Disclaimer from time to time. If this happens, we will notify you by posting the updated Site Disclaimer on the website. If you do not wish to be governed by the revised Site Disclaimer, please stop using the website.
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third-party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Rock A Bella Creations and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
strikes, lockouts or other industrial action.
civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
impossibility of the use of public or private telecommunications networks
the acts, decrees, legislation, regulations or restrictions of any government; and
pandemic or epidemic.
Our performance under the Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
SEVERABILITY
If any court or competent authority decides that any of the provisions of these terms and conditions or any provisions of the Contract is invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
RIGHTS TO VARY THE TERMS AND CONDITIONS
Rock A Bella Creations reserves the right to make any changes to our Terms and Conditions and/or our Privacy Policy (which is incorporated herein by reference) as we deem necessary or desirable without prior notification to you. We suggest to you, therefore, that you read our T&C and Privacy Policy from time to time in order that you stay informed as to any such changes. If we make changes to our T&C and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the revised T&C and Privacy Policy expressed herein.
OUR WEBSITE
We own and/or are licensed users of all intellectual property rights in our website and all material and content on our website. You may use this site and the materials and content on our website for personal, non-commercial use only. All other use or reproduction of our website or materials or content on our website is strictly prohibited.
Our website is provided on an 'as is' and 'as available' basis without any representation made and we make no warranties of any kind, whether express or implied, in relation to our website. We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error-free or that our website or the server that makes it available are free of viruses or bugs.
While we endeavour to ensure that our website is normally available 24 hours a day, we will not be liable if for any reason our website is unavailable at any time or for any period. Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control as set out above.
MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
Rock A Bella Creations is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.
The Program allows Users to receive mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from Rock A Bella Creations via text messages through your wireless provider to the mobile number you have provided. Mobile messages may be sent using an automated telephone dialling system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to inform us via email by writing to support@rockabellacreations.com advising us to opt-out of the Program. You may receive an additional mobile message and/or email confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.
The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including cancelling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.
You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.
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